CAPABILITIES

Operations, Infrastructure and Transportation Management Services

Hudson and Associates specializes in operations and program management services for airports and municipalities nationally. With the advent of ever-changing technology that drives parking solutions, concessions and customer service call centers (remote and site based), the Hudson team stays abreast of innovations in the industry that affect our client’s bottom line.

Hudson is also adept at producing comprehensive transportation planning solutions that foster engagement, cooperative processes and strategies that bring desired results on behalf of our clients. Our staff’s wealth of expertise extends to multiple disciplines that include planning, public engagement, and public relations. These services enrich the various projects we are entrusted to bring to completion.

Certifications

ACDBE/DBE/MBE/WBE/SBE

Mid-States Minority Supplier Development Council (Mid-States MSDC)


Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New York, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington

NAICS 

  • 312130 | Alcoholic Beverages
  • 722511 | Full-Service Restaurants
  • 561990 | Parking Services, Meters, Collections
  • 812930 | Parking Services Valet, Lots
  • 541611 | Planning
  • 541820 | Public Relations
  • 561422 – Call Centers
  • 514618 – Other Management Consulting Services
  • 561720 | Janitorial

DUNS – 003784093

Parking Management

Hudson operates parking systems that include more than 9,700 spaces in large metropolitan areas to over 21,000 spaces in airport parking facilities and valet operations. Hudson provides quality service in the areas of customer service, cash management/reconciliation, enforcement, dispatch, meter collections, meter maintenance, and systems integration.

Services

Program Operations
_______________________________________________
On/Off Street Enforcement Services
_______________________________________________
Lot/Valet Management
______________________________________________
Revenue Collections
_______________________________________________
Citation/Fare/Fee Processing

Concessions

Hudson’s hallmark is customer service. Our concessions division delivers consistent, quality service in its food and beverage operations by focusing on client expectations. Our management team can provide expertise from buildout to substantial completion and operations through the life of the project. 

Concessions

Full-Service Restaurants
_______________________________________________

Quick-Service Restaurants
_______________________________________________

Coffee, Wine, and Bars
______________________________________________

Travel Retail
_______________________________________________

Call Centers & Operations Support

From Call Center operations and management to staffing of information services, Hudson provides a wide range of supportive services. Offerings include skilled customer service representatives, data imaging, payment processing, Standard Operating Systems manual development for municipal and aviation sectors.

Services

Call Center Operations (remote & site based)
_______________________________________________
Customer Contact Center
_______________________________________________
Systems Integration/IT
______________________________________________
Collections
_______________________________________________
Data Entry
_______________________________________________
Data Imaging
_______________________________________________
Document Controls
_______________________________________________
Marketing/Education Awareness

Planning

Engaging in transportation planning services that are performance driven, cooperative, and comprehensive; where short term and long term solutions for roads, streets and highways, multi-model systems, and mobility and safety are always a priority.

Services

Public Engagement
_______________________________________________

Public Relations
_______________________________________________

Social Media Strategies
______________________________________________

Graphic Community and Urban Outreach Studies
_______________________________________________

Infrastructure and Transportation Strategies
_______________________________________________

Collateral Document Development

Public Relations

Design and management of effective, strategic communications processes for transportation and construction projects that enhance and build consensus and public trust among stakeholders, community leaders and clients.

Services

Print Media
_______________________________________________
Electronic Media
_______________________________________________
Marketing
______________________________________________
Graphic Design
_______________________________________________
Collateral Development

“Working with Shelia and the Hudson Team is always a great experience. Their service is stellar, and they always focus on the customer first"
Benoit Reliquet

President, Flowbird NAM

“Hudson consistently deploys new business practices that enhance and improve service, and the Hudson team has proven their commitment to Charleston International Airports philosophy and customer experience of; Welcome, Your Travels, Our Pleasure. Members of our executive staff have witnessed Hudson’s staff exceed in providing quality customer care by being accommodating when needed and very attentive to detail as they move vehicles through valet, process keys, and handle payment transactions daily.” 

Spencer Pryor

Spencer Pryor, Deputy Director and Chief Communications Office, Charleston International Airport

“Hudson served on the Kwame Program and Construction Management teams for the St. Louis-Lambert Airport Experience Program, and for the St. Louis Public School District. On both of these capital projects, Hudson provided valuable compliance and outreach services  integral to the success of the programs and is a well-qualified team player in delivering a successful project.”

Joshua Randall

President, KWAME Building Group

“The professional support received by the Hudson and Associates team made the installation, configuration and deployment of product a very positive experience for all involved. The knowledge and experience in set up and parking operations is an invaluable resource when looking to outsource professional installation and removal services…Good attitudes emulating the best industry practices with a great team is exactly what we were looking for… The Hudson and Associates team delivered!”

J.W. (Jim) Taylor

Business Development Manager, MacKay Meters

Ms. Hudson and her team were invaluable in keeping the On-Street operations services running smoothly while my office completed a rigorous procurement process to upgrade the hardware and software units within our program.

TISHAURA O. JONES

Mayor, City of St. Louis

Recent Projects

hudsonlogo_white-icon

St. Louis | Corporate

Address: 2229 Pine Street
St. Louis, MO 63103
Phone: 314.768.3600
Fax: 314.924.6044
Business Hours:
8 am- 5 pm M-F

Atlanta

Address: 2310 Parklake Drive
Suite 170

Atlanta, GA 30345
Phone: 404.477.1596
Fax: 678.949.9314

Nashville

Address: 901 Woodland Street
Nashville, TN 37206
Phone: 314.768.3600

Charleston

Address:
460 King Street
Charleston, SC 29403
Phone: 314.768.3600

New Orleans

Address: 1615 Poydras St
Suite 900
New Orleans, LA 70112
Phone: 314.768.3600

Hoboken

Address:  221 River Street
9th Fl

Hoboken, NJ 07030
Phone: 314.768.3600