Gateway Parking Systems – City of St. Louis

Project Description

Hudson and Associates, LLC (Hudson) is currently providing 90% of the parking meter management and operations support services for the City of St. Louis’ newly integrated intelligent parking systems. In phases, Hudson has removed over ten thousand old mechanical meters and installed over 9,700 SMART meter units that utilize mobile technology and offer multiple payment options.  Hudson developed and implemented current route schedules and is managing meter audits and collections, in addition to safeguarding, transporting, and depositing meter revenue. Hudson provides meter vault security and key control along with investigations, technical repairs, and monitors existing inventory. The Hudson dispatch operations team works in concert with field technicians, supervisors and office staff. Hudson also creates a vehicle “scofflaw” list that is electronically accessed in real time allowing boot enforcement officers to coordinate with dispatch confirming that relevant transactions, payments, and other case dispositions are updated accurately and timely. Hudson provides up to date training to all operations staff on rules and regulations pertinent to providing quality customer service.